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Asking Questions

How you ask questions is very important in establishing a basis for good communication. Why, what, how, and when are very powerful words. Use them often to seek either from yourself or from others, the answers needed to manage effectively.

• Ask a specific question if you want to hear a specific answer. 
• Use open questions to gain insight into the other person’s character, and to invite a response 
• Write a list of questions before you start a meeting. 
• Do not be afraid to pause while thinking of your next question.

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